Justin Arnold
Customer Service Manager
Justin leads the customer service team, focusing on client satisfaction and operational efficiency. His extensive experience includes five years at a major national lab and a decade as an independent contractor, complemented by in-depth knowledge of industry regulations like OSHA and HIPAA.
Experience
Over 15 Years
About Justin
With over 15 years of experience in the medical courier industry, Justin leads the customer service team with a focus on excellence in client support and satisfaction.
He is responsible for overseeing all aspects of customer service, including technical and product support, ensuring smooth operations, and driving sales through exceptional service.
His extensive background includes five years working for one of the largest national labs, followed by a decade as an independent contractor, where he honed his skills in time-sensitive medical deliveries.
Justin is well-versed in industry regulations, having received annual training in OSHA, HIPAA, and bloodborne pathogens, making him a valuable resource for clients and colleagues alike.